How long does it take to get a custom poem?

How does ordering a newsletter work?

Is all of your work really custom?

Is it safe to order online?

How long does it take to get a custom poem?

After placing your order you will receive a questionnaire which must be completed. Once you have completed the questionnaire and returned it to us via email or fax, a writer will be assigned and begin work on your project. Your first draft will be received within one business day of your returning the completed questionnaire. After you have reviewed the draft and provided feedback, any and all revisions are completed within one business day after you request them. Framed poems require an additional business day for discussion of framing and matting options. The typical turn around time for a custom poem is four to five business days.

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How long does it take to get a custom eulogy or remembrance?

After placing your order you will receive a questionnaire which must be completed. Once you have completed the questionnaire and returned it to us via email or fax, a writer will be assigned and begin work on your project. Your first draft will be received within twenty-four hours of your returning the completed questionnaire (our writers are available seven days per week). After you have reviewed the draft and provided feedback, any and all revisions are completed within several hours, pending on the time of day. The typical turn around time for our work is twenty-four to thirty-six hours.

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How long does it take to get custom wedding or party favors?

After placing an order you will receive a questionnaire which must be completed and returned to us via email or fax. Once returned a writer will be selected and your custom poem will be written. Typically the poem is completed within two business days. After the poem is finalized, your writer will discuss paper, ribbon and all other options pertaining to the final version of your favor. Samples can be requested, as well. The typical turn around time for custom wedding and party favors is three weeks, however, rush orders are possible.

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What is the process for ordering custom work?

To initiate the process, you place an order for the item or items that you wish to purchase, either on our online store, or through or toll-free number 1-800-293-6049. Please note that some items on our website are available for purchase only through our online store. Once you place an order, you will receive a questionnaire which must be completed and returned to us via email to sales@pocket-poet.com, or via facsimile: 646-304-7418. The questionnaire provides us with the information we need to begin work on your project. Once you have returned the questionnaire, based on its contents we select a writer who is available to work on your project immediately. The writer may contact you requesting additional information. You will have the opportunity to tell us how you wish to be contacted (telephone, email, fax, etc.). The writer will provide you a draft of your original work within one business day after providing him or her with the information requested. You will then have the opportunity to review the draft and provide feedback. It is important that you be honest with your feedback and request as many, or as few, changes as required to make your original toast, speech, roast or poem perfect. Some of our clients are afraid to insult their writer, however, we urge you to be honest with your feedback so the original work can be perfected. Once you have returned the feedback, your writer will begin redrafting the portions that need revisions and provide you with a second draft within one business day after receiving your comments. Remember, your writer may be attempting to contact you with additional questions, so please check your email and/or voicemail frequently during this process. Once the final content is provided and you are completely satisfied with it, the writer will complete the order. Toasts, speeches and roasts will have delivery techniques and tips added to them. Original poems and favors require you to review printing, paper, graphics and ribbon options with the writer. Framed poems and announcements will also require your feedback on framing and matting options. Once the final product is completed it will be shipped within twenty-four hours.

How does ordering a resume work?

Once you order a resume, we will send you a detailed questionnaire which must be completed and returned to us. Our customer service department will review the information and assign a resume writer who is best suited for your industry. Once the writer is assigned, they are forwarded the questionnaire for review and will contact you with any additional questions. A first draft of your resume will be provided within two business days for your review and feedback. The resume writer will discuss modification requests with you to ensure that you are comfortable with the content of the resume and the wording used. Your writer will spend as much time assisting you as needed to ensure that your resume is one that you will be proud to send. The typical turnaround time for a resume is five business days. Pocket-Poet.com does not provide printed copies of your resume, however, you can ask your writer about providing those services.

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How does ordering a cover letter work?

Your resume cover letter is your first impression to a prospective employer and must be well crafted. If you are placing an order for a cover letter at the same time you place an order for a resume, the information gathered for the resume will be used for the cover letter, and the process is nearly identical. A questionnaire will be sent to you for completion, if you have not already done one for a resume. Once you have returned your questionnaire to us via email or facsimile, a writer will be selected to begin your project. Once the writer is assigned, they are forwarded the questionnaire for review and will contact you with any additional questions. A first draft of your cover letter will be provided within two business days for your review and feedback. Your writer will discuss modification requests with you to ensure that you are comfortable with the content of your cover letter and the wording used. Your writer will spend as much time assisting you as needed to ensure that your cover letter is one that you will be proud to send. The typical turnaround time for a cover letter is five business days. Pocket-Poet.com does not provide printed copies of your cover letter, however, you can ask your writer about providing those services.

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How does ordering a bio work?

A biography is different from a cover letter in form and content, however, the process for ordering one is identical. A questionnaire will be sent to you for completion, if you have not already done one for a resume. Once you have returned your questionnaire to us via email or facsimile, a writer will be selected to begin your project. Once the writer is assigned, they are forwarded the questionnaire for review and will contact you with any additional questions. A first draft of your bio will be provided within two business days for your review and feedback. Your writer will discuss modification requests with you to ensure that you are comfortable with the content of your bio and the wording used. Your writer will spend as much time assisting you as needed to ensure that your bio is one that you will be proud to show. The typical turnaround time for a bio is five business days. Pocket-Poet.com does not provide printed copies of your bio, however, you can ask your writer about providing those services.

How does ordering a newsletter work?

A company newsletter is a great way to keep your staff informed and entertained. The process begins with you placing an order. Once the order is placed you will receive a basic questionnaire which must be returned to us. The questionnaire must contain contact information, as the writer selected will need to call you for an interview to discus the particulars of the content you wish included in the newsletter. Your writer will likely need to contact any relevant parties to the stories to ensure accurate information in the copy they provide. Once all information is gathered a first draft will be provided to you for review and commentary. You may request as many, or as few revisions as needed to ensure that the newsletter is precisely what you wish to give your staff. The typical turnaround time for a newsletter is 8 to 10 business days. Pocket-Poet.com does not provide duplication services, however, you can as the writer assigned to your project about those services.

How does ordering web content work?

Your website content is your opportunity to educate, prompt and grab the attention of prospective visitors or customers of your product or service. Outstanding copy is how you can drive sales, inform, educate or entertain. Ideally, a commercial website should educate, entertain and lead to sales. The process begins with you placing an order. Once the order is placed you will receive a basic questionnaire which must be returned to us. The questionnaire must contain contact information, as the writer selected will need to call you for an interview to discus the particulars of the content you wish included on your site. Your writer will likely need to contact any relevant parties for each aspect of the site. Once all information is gathered a first draft will be provided to you for review and commentary. You may request as many, or as few revisions as needed to ensure that the web content is precisely the way you want it. The typical turnaround time for web content is 8 to 10 business days.

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Do you write other things besides what is listed?

Our highly talented writers are able to write many things that are not listed. Our writers have written invitations, programs, brochures, e-books, essays and more. Please feel free to ask about any special project you may have by emailing us at info@pocket-poet.com.